Finding the Best Domestic Appliance Repairs Specialist

It’s always a major inconvenience when a domestic appliance breaks down – there’s never a good time. You want it fixed as fast as possible, in an affordable way and with confidence that the engineer you choose knows their stuff. That way, you can get good service out of your appliance for longer without having to go to the expense of buying a replacement machine. But how do you pick the right technician for the job? Here, we offer some tips on finding the right tradesman for dishwasher repairs or tumble dryer repairs, for example.

Check They Are Qualified

Don’t just pick a name out of the local paper at random. Do a little research first to make sure this is the right person for the job. Look for signs that they have qualifications or specific expertise in your type of appliance. One indicator could be that they are an approved agent for one of the big name manufacturers in appliances of your type, like Candy or Hoover. Also look for their areas of specialism. Someone who can carry out cooker repairs or oven repairs may not necessarily have the skills to fix washing machines, unless they specifically say that this is the case.

Look for Experience

The more experienced your tradesman is, the more likely they are to have come across a wide range of faults with your type of appliance. If they have been working in this field for a long time, then they can probably diagnose any fault quickly and effectively, and carry out a repair that will stand the test of time.

Pick Someone Established in the Business and Local

As a related point, have they been working in your local area for a long time? If they are well established and have a good local reputation, then there is more chance that their service is reliable. And in the unlikely event that something goes wrong with the repair, you’ll be able to contact them so they can rectify it. Picking a local company rather than a national one helps to support your local economy too!

Do They Have Testimonials?

If you can’t get a word of mouth recommendation from a friend or family member, you could look for reviews of a particular engineer’s services online. These might be on the individual’s or company’s website or social media page, or you may be able to find independent reviews on other sites. Follow these up if you can and ask whether the technician arrived when they said they did and carried out a good job with little mess and fuss, for instance.

Ask About Other Services They May Offer

Some repairs specialists offer wider services, like routine maintenance of appliances or even washing machine rentals or tumble dryer rentals to help keep family life running smoothly if they’re unable to fix your machine straight away. This can help reduce costs over the longer term. 

For domestic appliance repairs and appliance rentals in Telford and wider Shropshire, choose Alexon Appliances Ltd. I’ve been working in the trade for over 30 years and am an authorised agent for Hoover and Candy. What’s more, I have a strong reputation among past customers for providing a quality service.